Reading caterer reviews? 3 must-know event catering “green flags” to watch out for!

Looking for an event caterer in Melbourne to help out with your upcoming celebration?

A lot of decisions can make your event unforgettable. If you want yours to be remembered for the right reasons, you’ll need a professional caterer on your side.

Online reviews are the first (and often, only) reference many of us use. There’s no doubt that reviews are very helpful in getting you the right caterer for your event.

However, with the sheer amount of reviews on the internet, it can be hard to parse out the useful parts of your caterer’s reviews.

Need help reading caterer reviews? Here are some “green flags” that can help you choose the right event caterer!

Fantastic food, excellent service all pulled out of the hat when we needed a special caterer at the last minute. Thank you so much – we will definitely use Your Private Chef again.
by Strathcona Baptist Girls School

1) What type of events are being reviewed?

The first step thing to look out for? What types of event your caterer… well, caters for!

Sure, you can find this out by looking at their website. But it speaks volumes to hear from real-life customers who experienced the caterer’s culinary magic at a specific kind of event.

For example, some caterers have menus which are geared more towards wedding catering.

This is great if you have nuptials coming up soon – however, if you’re catering for a large children’s party, they mightn’t have the right menus.

Checking on the type of events reviewers are hosting gives you an idea of your caterer’s wide range of capabilities.

I’d like to write a good review and massive thank you to the staff who served on my wedding last night. They were great, extremely professional and there was no hitch. Please say thank you to the staff and please let them know we appreciate their work. It made our wedding joyous.
Paul O

Do events in reviews vary greatly? From first birthdays and intimate weddings to large dinners for 300 guests and corporate dining for dozens, a wide range of events tells you just how versatile your caterer will be!

A huge thank you to you all for making our Melbourne Cup event a huge success. The team’s professionalism, attentiveness and cooperation was hugely appreciated. It was a pleasure working with you all and I look forward to next year. 
Adele F

At Your Private Chef, we’ve catered for every type of event under the sun:

  • Birthdays
  • Weddings (both large and small!)
  • Special events like Spring Racing and Christmas
  • Corporate dinners, conferences, and boardroom events
  • Children’s parties, christenings, and communions
  • Product launches and seminars
  • Hens and high tea parties
  • And so much more!

Great customer service, easy to deal with, very accommodating with our tight deadline. We needed the food to be delivered to a charter bus at a pit stop during a 30-minute window, it was delivered on time as promised and the food was delicious
Debra S

2) Keep an eye out for comments about the chef and staff

Not all event caterers offer event staffing as well. If you notice a glowing review that mentions staffing, you know you’ve got a winner on your hands.

Great comments about not only the food, but the team, too, are a clear sign that your caterer is willing to above and beyond the call of duty for your special event.

I cannot put into words how much Jason and Vladimir contributed to my birthday celebration. Please thank them for me. The food and service were exemplary. Truly a dream team, I would have no hesitation in recommending them. And thank you to you and your organisation for being smooth and efficient to deal with. 
Gina

Of course, we’re partial to food being the most important event, but there is so much more that happens behind the scenes that allows us to create a truly Unforgettable Food Experience:

  • It all begins with your first point of contact. Whether you call our events team or fill in the form, our brains immediately begin ticking once we find out a little about your event
  • From there, we work together to create the perfect menu that will suit not only your guests’ preferences, but the size of your event and the venue at which it’s being held
  • Next, we can help arrange optional on-the-day waitstaff or bartenders to ensure seamless serving of our delicious food Lastly, you get to enjoy our food experience just as any other guest at your event does!

3) Repeat customers love to share reviews!

You know you’ve found one of the best catering provider in town when customer reviews mention that this is the second, third or tenth time coming back to a caterer for their service.

Needless to say, this is an extremely good sign!

If you notice reviews that mention repeat business, take that as a sign you have an especially competent caterer on your hands.

Thanks for another great catering job guys your food was amazing and everyone at the morning tea was so complimentary.
Nicole C

Second time had food here, both time are really good experience. Planning have lunch with my family next week. Recommended!
James W

Always happy with the service and food is always spot on!!
Maggie W

Choose an event caterer in Melbourne with great reviews and testimonials

Whether you’re preparing for a corporate function, planning for your kids’ party or arranging a wedding, you need an event caterer with fantastic reviews.

And that’s exactly what we bring to the table!

Your Private Chef is one of Melbourne’s best-rated event caterers. On Word of Mouth (WOMO), we’re one of Melbourne’s best-rated catering provider in terms of quality, service and value.

We’ve also been awarded WOMO’s prestigious Service Awards. This isn’t something WOMO hands out willy-nilly – less than 5% of all businesses on the site receive it.

And we’ve been awarded it 6 years in a row (and counting!)

Put your next event in our hands. Call Your Private Chef today at 0497 333 100 or check out our menu by clicking here!

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